SUBJECT: Solution to missing OCX File(s) in Decisive Action PROBLEM: While trying to load Decisive Action, if you get an error message that says: "Component ***** or one of its dependancies not correctly registered; a file is missing or invalid" ... where ***** is either comdlg32.ocx or mscomctl.ocx SOLUTION: 1. First copy the missing file(s) to the correct directory: Windows 2000/XP - Move the included missing file(s) to C:\winnt\system32 directory Windows 95/98/Me - Move the included missing file(s) to C:\windows\system directory 2. Register the file: a. Press Start --> Run b. Copy the appropriate text, from below, to the text box: Windows 2000/XP: Regsvr32 c:\winnt\system32\****** Windows 95/98/Me: Regsvr32 c:\windows\system\***** Note: Replace ***** with name of missing file: comdlg32.ocx or mscomctl.ocx 3. Press "Ok" This should fix the problem. If the problem persists, please contact our technical support at: support@hpssims.com and we will resolve the problem. Thanks for your patience and support!